Business Blogging – Blog For Your Customers Not For Your Competitors
It’s really easy to start a blog with the intent to blog about one thing, but then completely change your blogging focus. I see this problem with real estate blogs all the time. Realtors are very good at marketing to other Realtors. It is very evident in their blogs and in real estate networks. Most business owners find it very easy to talk to other professionals that deal with the daily in’s and out’s of your business.
I find myself doing this all the time. While, the main purpose of this blog it to reach out to small business owners and teach them how to use social media to promote their business, I often find myself blogging about technical issues. I find it very enjoyable to blog about Wordpress hacks, SEO, and Website development. Most of my blog posts go way over the head of small business owners, but other tech bloggers use my blog posts for references. The problem is, other tech bloggers aren’t my customers.
Not all goes in vain. By reaching out to other professionals in your industry, you will build relationships.
I’m a big believer in the 80/20 rule, where 20% of your actions will bring in 80% of your business. Problem is, that 20% is the hard part. It is really easy to do the other 80% and get very little return. When you are not blogging to your customers and blogging to impress your competitors, you are doing the 80%. It’s hard to blog with real messages to people that need your services and provide education and training.
Here is my solution.
- Try to blog everyday to your customers. Blog about the benefits of what you do, and how your services will help them. You don’t have to sell anything, let your benefits sell themselves.
- To make connection with others in your industry, go read other blogs, and comment. Let them blog to other professionals. It might seem tricky, but in reality what you are doing to encouraging them to blog to their competitors. When you blog to your customers you will get very little comments, but when you blog to competitors, you will get more comments which is turn makes you feel like you are doing something worthwhile.
- Be social on Twitter and Facebook. Make friends, build relationships and business contacts.
- Answer questions on forums and Q&A boards.
In summary, I you should set out a plan and stick with it for a while. Don’t continually change at a drop of a hat. Blog to your customers, and then go get social with your competitors.
3 Responses to “Business Blogging – Blog For Your Customers Not For Your Competitors”
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The distinction between two types of readers is very true and I liked the 4 points you’ve mentioned at the end of your post.
I also believe that social media and the friends there could be the clubs or groups of particular business owners who need your products or services. Then, those friends turn to be your readers and learn more about the benefits.
Finally, the benefits will sell the service themselves. Who’s said this? I AGREE with it whoever has said it!
Rahman Mehraby
Hi,
I didn’t think about the outside groups of the customer… Very important to position your business into them.
Thanks
I love how agents will have one portion of their consumer focused blog dedicated to explaining the real estate or mortgage process, and then a separate highly visible section with content about “lead” generation techniques.
I wonder how their potential clients feel when they read about the agent’s “lead” gathering and marketing strategies.
These are probably the same agents that end up abandoning their blogs after several months or years due to the fact that they were never able to leverage social media technology effectively to build their business.
Real estate and mortgage blogging is simple:
1. Define your target audience
2. Find out what their true needs are
3. Write content that answers their questions in a manner that develops trust and authority
4. Give your potential clients an easy way to contact you
Other than a consumer friendly CRM campaign that is designed to deliver valuable information in exchange for contact info for the purpose of moving that relationship closer to an off-line conversation, am I missing anything else?
Great post Matt. One of my agents just forwarded me this blog post, so I look forward to reading more of your stuff.